This afternoon 13:30
Me : Hello?
Caller (Immediately identifiable as a Call centre caller in India with a fake accent)
Caller : Hello? Are you the registered owner of this BT telephone number XXXXXX?
Me : May I ask who’s calling?
Caller: Good afternoon Ma’am. My name is Sandy and I’m calling from Toucan Telecom.Are you the registered owner of this BT Telephone number?
Me : Yes. What is this about?
Caller : I’m calling in regard to an article in the Daily Mail regarding BT’s services and Toucan Telecom (or something like that). We have an offer…
Me : I’m sorry, but I’m not interested in any offers at this time.
Caller (Upset): May I ask why you are not interested?
Me : I’m not under any obligation to answer your questions! This is an unsolicited phone call. Thank you for calling but I’m not interested.
Caller (Agitated and then rude): I’d like to know why you …
Me : Look. Thank you for calling , but I’m not interested…
Caller (Starts raising his voice)
Me (Bang the phone down)
This is a typical scenario – happens often and is very annoying. At one level, you know that the caller is sitting at a call centre somewhere in India trying to earn a living. The training covers their fake accents but does not extend to politeness. Is the person at the other end obliged to have a conversation?!
I’ve complained to Toucan Telecom and asked to be taken off their list. Have also registered with a service that takes your number off other people’s lists.